Return & Refund Policy

 

Order Cancellation:

Order once placed can only be cancelled within 24 hours from the placing the order, you can write to our customer support team on [email protected] or call us on +91-9884111333  In such cases, the order will be cancelled and the money will be refunded to you within 4-5 working days after the cancellation request. Once order is dispatched no cancellation will be entitled nor will any modification in orders be made.

Return & Refund Policy:

Products cannot be returned

1.Consumable products like food and beverages, bath and beauty products;

2.Products must be in their original form and unsoiled;

3.Brand packaging should be intact;

4.Replacement of a product will be subject to availability of the product on the website at that time.

Full refund or exchange of a product bought on our website is possible if

       1.The product is damaged or there have been some breakages during transport.

       2.The product has an expiry of less than 1 months.

       3. The product is lost during in transit.

 

Please note: Mode of refund may vary depending on circumstances and bank’s policy. If the mode of refund is by Credit/Debit Card, Net Banking, UPI or any 3rd party wallet please allow 5 -7 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that.

How to Request a Refund:

To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.

If you have any queries, contact us on [email protected] or call us on +91-9884111333